A Non-Geek’s Guide to SIP Trunking

April 7, 2010

If you are a small business owner trying to educate yourself on the wide variety of VoIP products and services currently available in the marketplace, you may have run across the term “SIP Trunk”. Many VoIP service providers use the term “SIP Trunk” when they talk about their business class VoIP service offerings. [...]

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A Closer Look at Skype for SIP

April 2, 2010

If you’ve just emerged from a bomb shelter, maybe you are not familiar with Skype. Skype is a software based VoIP communications application that allows users to make voice calls over the Internet. With nearly 400 million registered users, Skype would appear to dwarf any competing telecommunications service provider in terms of sheer [...]

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Choosing the Correct Power Supply for your Cisco VoIP Phone

Thumbnail image for Choosing the Correct Power Supply for your Cisco VoIP Phone March 31, 2010

With so many Cisco phone choices finding the right power supply can overwhelming and confusing. Currently there are three types of external power supply for Cisco VoIP phones, the first generation, third generation and aftermarket. The one that is right for you depends on what Cisco IP phone you are [...]

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Using a Plantronics Headset on Multiple Platforms

March 31, 2010
Thumbnail image for Using a Plantronics Headset on Multiple Platforms

In the world of headsets you have many options for connecting to your phone. There are both wired and wireless options, but today I will discuss how to get more versatility from a wired headset. Now I’m sure most of you have tried a headset either in your personal or work [...]

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Polycom Set to Release SoundStation IP5000 SIP Conference Phone

March 31, 2010

At the recent Voicecon East in Orlando, FL, Polycom announced the addition of the SoundStation IP5000 SIP conferencing phone. With a smaller form factor and price tag versus the popular SoundStation IP6000 and IP7000, the SoundStation IP5000 is intended for smaller conference rooms, home office users and even potentially desktop use for hands-free speakerphone [...]

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Voicecon Day One Roundup

March 23, 2010

Voicecon kicked off in Orlando, FL yesterday with many IP Telephony and Unified Communications vendors announcing their strategic plays for interoperability with Microsoft’s forthcoming Communications Server “14″ (aka OCS 2010, aka Microsoft Communicator ‘14′, aka “Wave 14″ OCS Release, aka “OK, now I’m thoroughly confused, and I work in the industry”).

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Polycom IP335: High Definition (HD) VoIP on a Budget

March 18, 2010

Polycom is bringing high def VoIP to the 2 line crowd. Today evenly lowly cubicle workers get to enjoy the rich audio produced by Polycom’s HDVoice technology. In terms of look and feel, the Polycom IP335 is virtually identical to the IP330, and carries the same basic feature set, with a similar layout [...]

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Cool Product Alert: Snom Vision Color Sidecar

March 10, 2010

At the recent CeBit show in Snom’s home country of Hanover, Germany, a few lucky folks apparently got a sneak peek at Snom’s new Vision sidecar, a fully color attendant console which will likely be compatible with 820 and 870 color IP desk phones.

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IP Paging and Intercom Made Easy

March 3, 2010

Successfully Integrating an old, legacy analog overhead paging system with a modern IP PBX can be challenging. Although the physical setup is quite simple (typically just configure and plug in an FXS IP gateway or connect to an FXS port on the PBX), getting it to work “well” is another challenge. Anytime we [...]

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How Much Bandwidth Do I Need for VoIP?

February 26, 2010

Bandwidth is one of the most important considerations when deciding if VoIP is right for your business. Unlike traditional phone systems with use the PSTN (Public Switched Telephone Network) to send and receive phone calls, VoIP based calling depends on your data connection, typically a broadband circuit (Cable modem, DSL, Fiber (FiOS), T1, Metro [...]

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